MetLife is hiring candidates for the position of Implementation Specialist (U.S. Operations) in Noida. Candidates with a Bachelor's Degree and 6 months to 2 years of experience can apply for this opportunity.
This is an Work From Office opportunity under the Group Operations department. The role involves account setup, documentation verification, billing audits, data processing and coordination with internal teams.
📌 Job Highlights
| Company | MetLife Operations |
| Job Role | Implementation Specialist |
| Department | Group Operations |
| Experience | 6 Months – 2 Years |
| Qualification | Bachelor's Degree |
| Location | Noida, Uttar Pradesh |
| Work Mode | Work From Office |
| Shift | Standard / Seasonal |
| Industry | BPM / BPO |
💼 About the Job
The Implementation Specialist / New Business Installation Executive plays an important role in establishing new group customer accounts within MetLife systems.
The selected candidate will review customer eligibility information, verify documentation and ensure that group account parameters are correctly configured for further processing.
🔑 Key Responsibilities
- Retrieve and review sold-case documentation from internal platforms.
- Verify customer and group account information.
- Analyze case documents and determine account setup parameters.
- Perform First Bill audits.
- Identify and resolve billing-related discrepancies.
- Perform required system adjustments and billing reconciliations.
- Activate New Business and additional coverage cases.
- Generate Welcome Call requests for Account Specialists.
- Complete the New Business case lifecycle.
- Follow quality, compliance and operational guidelines.
🎯 Eligibility Criteria
- Bachelor's Degree from a recognized institution.
- 6 months to 2 years of relevant experience.
- Good communication and interpersonal skills.
- Good attention to detail.
- Ability to handle customer and account information accurately.
- Basic analytical and problem-solving skills.
- BPM/BPO or U.S. Operations experience can be an advantage.
📍 Job Location
Noida, Uttar Pradesh
The available information indicates that this is an
in-office position.
💰 Salary
The salary/CTC was not clearly mentioned in the recruitment information provided. Candidates should confirm the salary, incentives and other benefits with the recruiter before proceeding.
📞 How to Apply?
Interested candidates can contact the recruiter for more information about the current vacancy.
Recruiter: Poonam
Call / WhatsApp:
9582891284
Keep your updated resume/CV ready before contacting the recruiter.
📝 Application Process
- Contact the recruiter through Call or WhatsApp.
- Ask about the Implementation Specialist – U.S. Operations vacancy.
- Share your updated CV if requested.
- Confirm the exact designation, location, salary and shift details.
- Proceed with the interview after verifying the job details.
⚠️ Important Notice
Candidates should independently verify the job opening and recruiter details before sharing personal documents.
Never pay any registration fee, interview fee, security deposit or placement fee for a job.
The recruitment information shows Customer Service Associate in one section, while the detailed description refers to Implementation Specialist (U.S. Operations). Candidates should confirm the exact designation with the recruiter.
❓ Frequently Asked Questions
What is the job role?
The detailed job description is for an Implementation Specialist / New Business Installation Executive in U.S. Operations.
What is the required experience?
Candidates with 6 months to 2 years of experience can apply.
What is the qualification?
A Bachelor's Degree is required.
Where is the job located?
The job location is Noida, Uttar Pradesh.
Is this a Work From Home job?
No. The provided information indicates that this is an in-office job.
How can I get more information?
Contact recruiter Poonam through Call/WhatsApp at 9582891284 and verify the current vacancy details.
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Disclaimer: This job information is published for informational purposes. Job details, eligibility, salary, location and recruitment status may change. Candidates are advised to verify the latest information with the recruiter or official source before applying.